UX Specialist
Critical Compliance Tool
A Control Compliance tool that provides assets discovery, identifies potential vulnerabilities, automates security assessment, calculates risk score, assess and provides reports on security & compliance posture of third-party application and service providers while supporting reports and analysis.
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Context:
A typical day in Peter’s life begins with coordinating the development of all information technology activities and services. When Peter logs onto the security application, typically he needs the following answers which will help him to prioritize his action plan.
How many cloud app is under threat?
What are new suspicious activities?
Download and upload activity?
How many incidents are added, fixed, and modified?
What is the device access summary?
Top trends in the last 30 days?
Alerts - Policy, Incidents, Security Controls?
Challenges
Complex workflows
Ease of use
Dated look and feel and interaction pattern
Navigation model
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Aggressive timelines
The Approach/ Process
Requirement Discussion, UX Readout
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Brainstorm and quick wireframe
Create Persona
Usability roundtables
Interaction Design
Lead Visual Design & Front End Development
User Validation
Goal
Restricted access to end-users
Complex workflows and lesser real estate
Content heavy pages and forms to fill
The outdated visual style, lack of visual affordance
A larger user group was not educated on the application flows
Internationalization & localization issues were not considered in the existing app